Public
Marketing...
It is common for the executive
board, the Mayor’s office, City Hall, the Ministry, State government and the
Presidency to have a significant imbalance or gap between actual administration
achievements and the way society perceives their political performance. Contrary
to conventional wisdom, good works do not speak for themselves. Or if they do,
care should be taken to make sure they come across properly. The view people
have of an administration’s works passes through a number of filters first.
There is a pretty complex form of intermediary communication between an
administration’s production and the representative value given it by the
people. There is not much point having a good product if we do not communicate
its quality properly to the people, or if the only thing that people know about
those products is through what our opponents tell us about them.
There are a range of techniques,
thoroughly developed in several countries over the last few years, which
together make up what is known as Public Marketing, and which aims to close the
gap between actual results and the view people have of those results. It even
adds a special bonus, one which depends on this job being done in a truly
professional way.
|